iOutlet

What do the iOutlet grades mean?

What do iOutlet grades mean?

The grade mainly describes the exterior condition of a device. It helps compare usage levels, but does not replace the description, images, and condition stated on the device’s product page.

Grade scale used

The offer may show the designations Premium, A, AB, B, BC, C+ and C. The intermediate positions AB and BC allow describing conditions between the main levels. Not all grades are available for all models or categories.

GradeHow to interpret
PremiumExterior condition very close to new, with usage signs absent or difficult to identify under normal observation.
AIt may show minor cosmetic signs, usually discreet.
ABIntermediate level between A and B. Refer to the product page to see where the visible marks are located.
BShows visible signs of use on the exterior.
BCIntermediate level between B and C, with more evident exterior wear.
C+Marks of use identified. The specification identifies the relevant condition for the device.
CObvious exterior wear. Read the description carefully and view the available images before purchasing.

The grade does not describe everything

Two devices with the same grade may have marks in different locations. The grade should also not be used to presume battery life, included accessories or a function not described.

When an offer belongs to the used Outlet line, the product page may identify a specific functional or aesthetic characteristic. This information takes priority over a generic interpretation of the grade.

How to compare two offers

  1. Check that it is the same model, capacity and configuration.
  2. Compare the grade, description and images of the device.
  3. Check the condition of the offer: refurbished or used Outlet.
  4. Review the included accessories, current price, stock and warranty.
  5. If a brand or function is decisive, request clarification before purchase.

Technical tests and battery

The grade is an external classification. Technical verification is a separate step and varies according to the category and functions of the model. For devices with a battery, iOutlet carries out an analysis with technical software.

Actual battery life depends on the condition of the device, the network, brightness, applications, peripherals and settings. It should not be inferred solely from the grade.

Warranty and return

Refurbished devices come with a 24-month warranty. Used devices in the Outlet category come with an 18-month warranty. The duration depends on the offer line, not on whether the exterior grade is Premium, A, B or C.

For an online purchase, you may cancel the contract within 14 calendar days after receipt. Read the product page and applicable conditions before purchasing.

Guides by category

Frequently asked questions

Does a lower grade mean lower performance?

The grade describes the external condition. To assess performance and functions, refer to the configuration and condition shown on the device’s product page.

Is the battery the same across all grades?

It should not be assumed to be the same. The battery is tested separately, and battery life depends on the device and how it is used.

Does the grade affect the warranty?

The warranty period depends on whether the offer is refurbished or used Outlet. Refurbished devices come with a 24-month warranty, while used Outlet devices come with an 18-month warranty.

Why don’t I see all grades for a model?

Availability depends on stock. A model may have only some conditions available at a given time.

What do I do if the description does not clarify a brand?

Write to [email protected] before purchase and indicate the product and the detail you want clarified.