What is the iOutlet Outlet?

The Outlet brings together used devices with a functional or cosmetic characteristic identified in the product page. This information allows you to compare the condition and price of each device before purchase.

Stock, models and prices change with availability. Always check the description of the device you intend to buy, because the condition indicated for one device does not automatically apply to the others.

Available devices

The selection may include smartphones, tablets, smartwatches, computers and other devices. The list below shows the Outlet stock currently available.

How to assess an Outlet product

• Read the description: check the listed characteristic and decide whether it interferes with the intended use of the device.
• Compare the specifications: check the model, capacity, colour, condition and accessories mentioned in the specification.
• Check the current price: the price and availability may change, so always use the information shown on the product page.
• Keep the documentation: retain the order confirmation and product description for future reference.

Functional and cosmetic characteristics

A functional characteristic may affect a specific function, such as a sensor, camera, biometrics or audio. A cosmetic characteristic may include visible marks on the screen, frame or back. These are general examples; the specification for each device is the reference for purchase.

Do not assume that all other functions or components are in a particular condition. If the description does not clarify an important point for you, contact [email protected] before completing the order.

Warranty and return

Equipment identified as used Outlet includes 18 months of warranty. A feature described and accepted at the time of purchase is not treated as a new fault. Other issues are assessed according to the applicable warranty conditions.

In an online purchase, you may cancel the contract within 14 calendar days from receipt. To initiate the process, send an email to [email protected] from the address associated with the order and state the order number.

Frequently asked questions

Do all Outlet products have the same type of condition?

No. The condition varies between devices. Read the product page for the specific item before purchasing.

How do I know if a feature interferes with my use?

Start with the functions you use daily and compare them with the description. For example, if you rely on biometrics, cameras or audio, check the stated condition of those functions.

Can I return an Outlet purchase?

Yes. For online purchases, you have 14 calendar days after receipt to notify the withdrawal from the contract.

What is the difference between Outlet and refurbished?

For Outlet products, the product page identifies a functional or cosmetic characteristic relevant to that device. For refurbished devices, the grading and condition shown on the product page follow the store's refurbished offering. In both cases, check the product details before purchase.