O que fazer quando o iPhone não liga? Tudo em 4 Passos 1

What to do when your iPhone won't turn on? Everything in 4 Steps

Whenever your iPhone won't turn on, we immediately think it's broken. But that's not always the case.

In this article, we try to help you understand what to do when your iPhone won't turn on without having to resort to technical support, leaving you without your phone. Not to mention the costs that entails.

If your iPhone won't turn on, don't panic because it's probably a simple problem to solve. If the screen is completely black or if you see an empty battery icon, try the following steps: 1st Step: Try to see if the problem is with the cable, the charger, or even the iPhone's charging port. How to check? Simple. Try charging the iPhone with the cable connected to the computer. If it turns on, then the problem was with the charger. If it still doesn't turn on, try with another cable to see how it behaves. If it turns on, it's because your cable is damaged. If none of these options work, check if there's dirt in the charging port that prevents current from flowing. 2nd Step: Try to force a restart by following the steps indicated by Apple: "On iPhone 8 or later: quickly press and release the Volume Up button. Quickly press and release the Volume Down button. Then, hold down the side button until the Apple logo appears. On iPhone 7 or iPhone 7 Plus: hold down both the side button and the Volume Down button for at least 10 seconds, until the Apple logo appears. On iPhone 6s or earlier, iPad, or iPod touch: hold down both the Home button and the top (or side) button for at least 10 seconds, until the Apple logo appears."If, after these steps, it still doesn't turn on, let it charge for at least an hour. 3rd Step: Try to put the iPhone in recovery mode. To do this, you need a computer with iTunes installed to update the device. To put the iPhone in recovery mode, follow these procedures indicated by the manufacturer and according to your device. "On iPhone 8 or later: quickly press and release the Volume Up button. Quickly press and release the Volume Down button. Then, hold down the side button until you see the recovery mode screen. On iPhone 7 or iPhone 7 Plus: hold down both the side button and the Volume Down button. Continue holding them until you see the recovery mode screen. On iPhone 6s or earlier, iPad, or iPod touch: hold down both the Home button and the top (or side) button. Continue holding them until you see the recovery mode screen."When iTunes detects the iPhone, update it - it takes some time. 4th Step: Try to restore the iPhone to factory settings. Please note that this process will 'format', that is, delete all data from your iPhone. Put the iPhone in recovery mode as indicated in Step 3 above. When iTunes detects the iPhone, try the restore option. Allow some time for the iPhone to be updated. If none of the above methods solve your problem, you can contact iOutlet support as we will be available to help.

But what could be the causes for an iPhone not turning on?

To conclude, we provide an explanation of the possible causes for an iPhone not turning on. The reasons can be several, from a simple lock, dirt, a damaged cable or charger, a degraded battery, incorrect usage such as jailbreak, or even a hardware problem with the device. From our experience, a very common problem is related to batteries or damaged cables or chargers. iPhones have a built-in lithium-ion battery that can degrade over time due to an undesired chemical reaction.
For more information on what to do when your iPhone won't turn on, you can consult the following Apple support articles:

If your iPhone, iPad, or iPod touch won't turn on or is frozen

Restore your iPhone, iPad, or iPod to factory settings

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